quote:
We can appreciate there may be concern as to the cause of this incident, and questions about whether it could happen again. As you may be aware, there is an investigation into the incident being carried out by the U.S. authorities which has not yet been fully completed. It would therefore be inappropriate for us to comment in any detail before that investigation is complete and the results published.
However, we can confirm that the incident was due to human error and the appropriate personnel changes have been made.